Every client channel in one secure place
Client portal, email, SMS, video, and e-signatures — all linked to your matters and logged automatically. Stop chasing clients. Let FRITH keep them informed.
All your client communication tools — no integrations needed
FRITH replaces your client communication stack — portal, messaging, e-signatures, and video — with one platform that keeps everything linked to the matter.
Secure Client Portal
Every matter gets a private online workspace. Clients see their case status, documents, invoices, and messages — without calling the office.
Two-Way Messaging
End-to-end encrypted messaging between lawyers and clients, threaded by matter. Every exchange is logged and auditable.
Email Integration
Send and receive emails directly within each matter. Correspondence is automatically linked to the case — no more searching your inbox.
SMS Notifications
Automated SMS alerts keep clients updated on status changes, upcoming hearings, new documents, and payment reminders.
Video Consultations
Schedule and run video calls from within FRITH. Consultation notes, recordings, and follow-ups are saved directly to the matter.
E-Signatures
Clients sign retainer agreements, settlement documents, and forms directly from the portal. No DocuSign or HelloSign subscription needed.
Automated Client Updates
FRITH sends automatic notifications when matter status changes, documents are shared, invoices are issued, or messages arrive.
Mobile Client App
Your clients get a dedicated mobile app for iOS and Android. They access their portal, messages, and documents from their phone at any time.
From matter open to final invoice — clients always informed
FRITH creates a client portal the moment you open a matter. Every document share, status update, and message is automatic — reducing calls, emails, and missed communications.
Eliminates back-and-forth status update calls
Clients get real-time notifications via email and SMS
All communication logged for professional indemnity compliance
E-signatures built in — no extra tools or subscriptions
Open a new matter — a client portal workspace is created automatically.
Invite your client by email — they set up their account in 60 seconds.
Share documents, send messages, and request e-signatures from one place.
Clients receive automated status updates so they never need to call for an update.
All communication is logged, searchable, and attached to the matter for compliance.
Built for legal communication — not generic messaging
| Feature | FRITH | Email only | Generic app |
|---|---|---|---|
| Linked to matter | ✓ | – | – |
| End-to-end encrypted | ✓ | – | – |
| Client e-signature | ✓ | – | – |
| Automated updates | ✓ | – | – |
| Audit trail | ✓ | – | – |
| Mobile client app | ✓ | – | – |
Encrypted by default. Compliant by design.
Every message, document, and video session in FRITH is end-to-end encrypted. Role-based access controls ensure only authorised users — lawyers, staff, and invited clients — can see their specific matter.
End-to-end encrypted messaging and document sharing
Matter-level access control — clients see only their own case
Full communication audit trail for regulatory compliance
GDPR and CCPA compliant data handling
Frequently asked questions
What is FRITH's client portal?
FRITH's client portal is a secure, private online space for each matter where clients can view case status, read and upload documents, send messages, and pay invoices — without calling or emailing the office.
Does FRITH send automated client update notifications?
Yes. FRITH sends automatic notifications to clients when matter status changes, documents are shared, invoices are issued, or messages are received — via email and SMS.
Can clients e-sign documents through FRITH?
Yes. FRITH includes e-signature functionality so clients can sign retainer agreements, settlement documents, and other forms directly from the client portal without needing DocuSign or HelloSign.
Is the FRITH client portal mobile-friendly?
Yes. The FRITH client portal is fully responsive and works on mobile browsers. There is also a dedicated client mobile app for iOS and Android.
Does FRITH support encrypted client messaging?
Yes. All messaging between lawyers and clients in FRITH is end-to-end encrypted. Messages are stored within the matter, creating an auditable communication record.